Shipping Policy

Estimated Delivery Time:

  • Once your order is placed, we take between 1 to 3 business days to process it. On weekdays, the processing time is typically 1 business day. However, if you place your order on a Friday evening or during the weekend, processing may take a little longer.
  • After your order has been processed, it is shipped, and the delivery time is typically between 8 to 12 business days.

We strive to make the ordering and delivery process as smooth as possible. If you have any questions or concerns, feel free to contact our customer service.

Ordering Process:

At Golden Sydney, the ordering process is straightforward. Here’s how to place your order:

  1. Add to Cart: Browse our website, select the products you want, and click the "Add to Cart" button.
  2. Review Cart: Double-check that you’ve selected the correct products, sizes, and variants, then click "Checkout".
  3. Enter Shipping Information: Provide accurate shipping details on the checkout page. After verifying your information, click "Continue to Shipping".
  4. Confirm Shipping Details: On the "Shipping" page, review your address information one last time. Please note that all shipments are free of charge.
  5. Choose Payment Method: Select one of our secure payment options:
    • Klarna (Pay Later)
    • Credit Card (AMEX, Mastercard, Maestro, Visa)
    • PayPal
    • EPS
    • Instant Bank Transfer

After selecting your payment method, click "Complete Order" and follow the instructions to finalize your purchase. If you encounter any issues with your order, feel free to contact us.

Shipping Fees:

We offer free shipping on all orders, with no minimum purchase required. Every item will be delivered to your doorstep at no cost to you.

Shipping Your Order:

Found the perfect look or accessory on our website? We understand that you want it as soon as possible! That’s why we work to process and ship your order as quickly as we can.

To keep our product prices fair, we batch orders and ship them together once we reach a minimum quantity. We appreciate your understanding and your support in helping us create a better, healthier world.

Note: Due to the ongoing COVID-19 pandemic, there may be some delays in shipment. Please keep this in mind when placing your order. Rest assured, we are doing everything we can to ship your order as quickly as possible.

For urgent shipments, please contact us via email, and our customer service team will help find the best solution for you.